We understand that testing and measuring systems are an integral part of your production processes. For this reason, we have tailored our service portfolio to your needs with dedicated team consisting of highly trained engineers, who aim to take quick actions in order to resolve any issues as well as ensure customer satisfaction. These actions are crucial to ensure minimum down-time, maximum productivity and efficiency of our solutions.
Because your satisfaction is our top priority.
The main tasks executed by the team are:
- Investigate issues faced by our customers
- Quick repair/replacement turn around times to ensure minimum down time
- Immediate supply of spares and consumables
- Impart training to end users of the products
- Carry out maintenance contracts for smooth operations and longevity of the solutions
- Execute periodic calibrations of the products to verify the accuracy and performance
- Install and commission new supplies
- Form a feedback look to our technology department to improve the overall products
- Support customers via in-person visits, remote/virtual support and over the phone